Payment Terminal Guides | Notion

Terminal guides

Move5000 terminal	PAXA920 terminal
Move 5000 user guide `pdf`
Move 5000 quick reference guide `pdf`	PAXA920 user guide `pdf`
Business Point reporting login	Business Point reporting login

Datamesh terminal guides

PAXA920 (Datamesh)	DX8000 (Datamesh)
Datamesh PAXA920 user guide `pdf`
DX8000 user guide `pdf`
Mentor reporting login	Mentor reporting login
Mentor dashboard user guide `pdf`	Mentor dashboard user guide `pdf`

Surcharge signage - files to print

Click the links and add your surcharge amounts before printing the file.

Editable - Surcharge print out (all cards) *pdf*

Editable - surcharge print out (Visa, Mastercard, Eftpos) *pdf*

Terminal FAQ General

How to order paper rolls?
What is my refund code?
How do I submit a manual refund?
How to enable AMEX on my terminal?
How do I add Afterpay to my terminal?
I received a chargeback, what do I do?
How can I view my processed transactions?
Do you integrate with my POS?

Common issues - MOVE5000

Pinpad offline
R on my terminal screen
My terminal is offline, how do I process payments?
How to move your terminal from integrated to standalone
How to re-pair your terminal from standalone to integrated