ArtsPay Support offers a comprehensive overview of available options and guides to help you effectively navigate your ArtsPay products. It provides valuable tips and tricks to make sure you get the most out of your payments solution.

Support contacts

The ArtsPay team is here to assist you with any questions you may have, including general inquiries and guidance on navigating service issues, including change requests.

Email Address:

[email protected]

Phone support:

1300 354 155 (weekdays 9am - 5pm)

*Contact info - downloadable version.*

Terminal support contact

Do you have issues with your terminal not working properly? Troubleshoot with our team of experts.

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Clover
Terminal Support - 1800 999 592 (option 2)
7 days a week, 24 hours
Click here for more info

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Move5000 terminal
Terminal Support - 1800 243 444 (option 1)
7 days a week, 24 hours
Move 5000 user guide *pdf*
Move 5000 quick reference guide *pdf*
Click here for more info

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PAXA920 terminal
Terminal Support - 1800 243 444 (option 1)
7 days a week, 24 hours
PAXA920 user guide *pdf*
Click here for more info

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Datamesh terminals
Terminal Support - 1300 023 282
7 days a week, 24 hours
**
PAXA920 user guide *pdf*
DX8000 user guide *pdf*
Mentor dashboard user guide *pdf*
Click here for more info

Online Payments

Login and technical information.

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Payment Gateway (powered by Fat Zebra)
Online payments portal Login here
Click here for docs and integration guides

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Payment links
Sending payment links
Login here
Click here to learn more